What to prepare
Have the service address, a short description of the leak, the heater type if known, and a safe callback method ready. Do not include payment card details or sensitive personal information in a general message.
- Is water actively leaking now?
- Where does the water appear to be coming from?
- Is there a gas smell, hissing, or a risk near electrical equipment?
- Is the property in Diamond Bar or another California location?
Emergency reminder
If you suspect a gas leak, leave the building and call 911 or the gas utility from a safe location. This website is not an emergency-response service.
For background on this referral model, see the About page or review the main water-heater leak help overview.